Course Terms & Conditions

These terms and conditions form part of the contract between Centre for Transpersonal Studies Limited (“CTS”, “we”, “us” or “our”) and You in relation to Your place on the Practitioner Diploma in Transpersonal Coaching (DTC1) course operated and delivered by CTS (the “Course”).

In these terms, “You” and “Your” mean the entity or individual who has completed and signed a registration form for the Course (the “Registration Form”). Where You are a business or company, references to You include the individual nominated by You to attend the Course, and You remain responsible for that individual’s compliance with the contract between You and CTS.

Submission by You of a completed and signed Registration Form is an offer to enter into a contract with CTS. A legally binding contract is formed between You and CTS when CTS accepts Your completed and signed Registration Form or otherwise confirms Your place on the Course. No place is reserved, and no contract comes into existence, until CTS has confirmed that to You.

All Course fees must be paid in advance. Payment can be made via bank transfer, card, or other agreed method. In exceptional circumstances, a formal payment plan may be arranged in writing. The deposit and first instalment of any payment plan must be made in fully cleared funds to our bank account before the Course begins.

Where a payment plan has been agreed in writing, this forms part of the contract and You must pay each instalment in full by the due date set out in that plan, and time for payment is of the essence. If any instalment remains unpaid 7 days after its due date, CTS may (without affecting any other right or remedy) charge interest on the overdue amount at 4% per year above the Bank of England base rate from time to time, accruing daily until payment, and may suspend Your access to further modules until the arrears are cleared.

No graduation certificates or awards will be issued until all outstanding fees are paid in full.

You agree to comply with the CTS Code of Conduct and with the ICF Code of Ethics, in each case as published on the CTS website or otherwise notified to You from time to time. In the event of any conflict between the Code of Conduct and these terms, these terms shall take priority.

You must attend all workshops, training sessions, supervision sessions, meetings and group discussions forming part of the Course, arrive punctually, remain for the full duration and participate fully.

You must complete all assignments, coursework, practice coaching hours, reflective logs and assessments set as part of the Course by the deadlines notified to You. If You fail to satisfy the attendance, completion, or assessment requirements of the Course, CTS may be unable to certify Your completion of the Course or to support any individual credentialing application You make to professional bodies (such as the ICF) or accreditation application to other awarding bodies.

You must treat facilitators, other participants, coaching clients and CTS staff with respect, maintain the confidentiality of the group, and conduct Yourself in a manner consistent with the professional standards expected of a coach.

Where a session is missed, CTS may, where possible, arrange for You to make up the learning content in a one-to-one session with a facilitator (for which a reasonable fee may be charged). Missing certain key sessions, or multiple sessions, may mean catch-up is not possible, in which case CTS will discuss available options with You, which may include deferral.

If You materially or persistently breach the Code of Conduct or the obligations in this section, CTS may at its sole discretion suspend or terminate Your participation in the Course without refund in accordance with the Term and Termination section of these terms.

CTS will provide the Course materially as set out in this Course brochure in effect from time to time (a copy of which is available on request), however CTS may vary the content, structure, running order, timings, delivery method (including delivery online rather than in person), venue or facilitators of the Course where it is reasonably necessary to do so — for example to reflect the needs of the group, facilitator availability, accreditation or regulatory requirements, or operational circumstances — provided that no such change materially alters the overall description, learning outcomes or total training hours of the Course as advertised at the time of Your registration.

If CTS needs to make a change that does materially alter the Course as advertised, CTS will notify You in advance and You may cancel and receive a pro-rata refund for the undelivered portion of the Course.

Our courses are kept small to provide optimum interaction between students and facilitators, meaning late substitutions are difficult to arrange. We are therefore unable to offer any refunds for cancellation within 14 days from the Course commencement date.

If You are a Consumer (as that term is defined in the Consumer Rights Act 2015), the foregoing does not apply and You have a statutory right to cancel this contract within 14 days of its creation in accordance with these terms and receive a refund for any payments made less any charges made for services received up to the point of cancellation. Where Your Course has started within that 14-day period such that You have received any Course materials or attended any assessments, workshops, meetings or sessions then CTS is legally entitled to charge You a proportionate amount for those services already supplied. The 14-day cancellation right is available to Consumers only and is not available to business customers or to customers whose fees are paid by an employer or other organisation.

If You are unable to start or continue the Course because of serious illness or injury (Your own, or that of a member of Your immediate family for whom You are the primary carer), or because of a bereavement, CTS will, at its sole discretion on written request and subject to reasonable supporting evidence, allow You to defer Your Course and join the next available Course so that You may complete the outstanding modules with no additional fees being payable.

This is conditional on all fees due under these terms, or under any agreed payment plan, continuing to be paid in full and on time. Fees already paid are not refunded on deferral and the £500 deposit remains non-refundable.

A place will be held for up to 12 months from the date of deferral. Deferral is normally available on one occasion only and is subject to availability on the relevant cohort.

In the rare event that CTS is unable to run a scheduled Course, a full refund, including the deposit, will be issued.

In the highly unlikely event that CTS must permanently cease operations or cancel a Course mid-cohort, CTS will either fulfil the remaining training hours via an approved teach-out arrangement or issue a pro-rata refund for the undelivered portion of the training.

All intellectual property rights in the Course Materials (including but not limited to training manuals, slides, recordings, and frameworks created by CTS) remain the absolute property of CTS. Where the Course Materials include content, models, or theories owned by third parties (such as, but not limited to, Theory U), those rights remain the property of their respective owners and are included with appropriate attribution. You are granted a personal, non-exclusive, non-transferable licence to use all Course Materials solely for Your own educational and personal development purposes. You must not copy, reproduce, distribute, sell, or commercially exploit any Course Materials (whether owned by CTS or third parties) in any way without prior written consent.

During the Course, You may engage in practice coaching sessions with third-party clients (e.g., pro-bono clients). You acknowledge that You undertake such coaching entirely at Your own risk and as an independent practitioner, not as an agent, employee, or representative of CTS. CTS accepts no liability whatsoever for any claims, losses, or damages arising out of or in connection with Your coaching of third-party clients, and You agree to indemnify CTS against any such claims.

CTS warrants that the Course will be provided with reasonable care and skill, in accordance with generally recognised professional standards, by suitably qualified and experienced facilitators.

You acknowledge that as of the Course commencement date, the Course is not accredited by the ICF. Furthermore, CTS does not warrant or guarantee any particular result or outcome from Your participation in the Course, including any qualification, credential, accreditation, ICF designation, level of competence, income, client base, employment or business success. Nor does CTS guarantee that any further work, engagement, coaching hours, referrals or opportunities will be offered to You by CTS or by any third party during or after the Course. Your progress and results depend on Your own effort, application and circumstances.

Except as expressly set out in these terms, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by law.

This contract begins when it is formed in accordance with the Contract Formation section above and continues until You have completed the Course (including any deferral permitted under these terms), unless terminated earlier in accordance with these terms.

CTS may terminate this contract, and Your place on the Course, with immediate effect by giving You written notice if: (a) You breach any of these terms, the CTS Code of Conduct, or any payment plan agreed in writing under these terms, and (where the breach is capable of remedy) You fail to remedy it within 5 working days of receiving a written warning notice from CTS requiring You to do so; or (b) You commit a material breach that is not capable of remedy. In this section, "working day" means a day other than a Saturday, Sunday or public holiday in England. Termination does not affect any fees already paid or already due at the date of termination, and no refund is payable on termination under this section except where these terms expressly provide otherwise. Termination does not affect any rights or remedies that have accrued to either party, or any provision of these terms intended to survive termination. Nothing in this section affects Your statutory rights if You are a Consumer.

CTS will collect and process personal data relating to You in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and the CTS Privacy Policy, which forms part of these terms. The Privacy Policy explains what personal data CTS collects, the purposes for which it is used, the lawful bases relied on, how long it is kept and Your rights in relation to it.

You agree to comply with the CTS policies notified to You or published on the CTS website from time to time, including the Privacy Policy, the Code of Conduct and any safeguarding, confidentiality, recording or acceptable use policies. CTS may update its policies from time to time and will notify You of any material change.

Where the Course involves group work, peer coaching, supervision or recorded sessions, You must keep confidential all personal data and confidential information about other participants and their clients that is disclosed to You, and use it only for the purposes of the Course. You are responsible for complying with data protection law in respect of Your own coaching clients.

Entire agreement. These terms, together with the policies referred to in them and Your registration confirmation, form the entire agreement between You and CTS in relation to the Course and supersede any prior discussions, representations or arrangements, whether written or oral. Nothing in this paragraph limits liability for fraudulent misrepresentation.

Variation. Except as expressly permitted in these terms, no variation of these terms is effective unless agreed in writing by CTS.

No waiver. A failure or delay by CTS in exercising any right or remedy under these terms is not a waiver of it, and does not prevent CTS from enforcing it later.

Severance. If any provision of these terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid or, if that is not possible, deleted. The remaining provisions continue in full force.

Assignment. You may not assign, transfer or otherwise deal with Your rights or obligations under these terms, or transfer Your place on the Course to another person, without CTS's prior written consent. CTS may assign or transfer its rights and obligations to another entity, provided this does not adversely affect Your rights under these terms.

Third party rights. These terms do not confer any rights on any person other than You and CTS under the Contracts (Rights of Third Parties) Act 1999.

Notices. Notices under these terms must be given in writing by email or post to the address most recently notified by the receiving party.

Force majeure. CTS is not liable for any failure or delay in performing its obligations caused by an event beyond its reasonable control, including fire, flood, severe weather, epidemic or pandemic, failure of utilities or communications networks, industrial action, civil unrest or government restriction. CTS will notify You and use reasonable endeavours to reschedule any affected sessions; where rescheduling is not reasonably possible, the teach-out and refund provisions above apply.

Complaints. If You are unhappy with any aspect of the Course, please contact CTS in the first instance so that the matter can be addressed under the CTS complaints procedure.

Limitation of Liability. Nothing in these terms limits or excludes CTS's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded. Otherwise CTS's total liability to You for any costs, claims, losses damages or fines arising under or in relation to the contract shall be limited to the total of the Course fees then paid.

Governing law and jurisdiction. These terms, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If You are a consumer resident in Scotland or Northern Ireland, You may also bring proceedings in the courts of the part of the United Kingdom in which You live.